Important questions and answers (FAQ) about Chillventa
Do I have to be a trade visitor to be able to visit Chillventa?
Chillventa is reserved for professionals from the refrigeration, air conditioning, ventilation and heat pump sector. As a visitor, you do not have to prove your industry affiliation, however. Please note that – as at all trade fairs – a direct sale to end consumers is not possible.
Are children admitted to Chillventa?
Children up to and including 14 years of age are granted free admission. Students and apprentices of the respective branch can also visit the exhibition at no charge. Please contact our VisitorService: send enquiry
Can I bring my pet with me to Chillventa
For safety reasons, you are not allowed to bring pets with you. Guide dogs are, of course, an exception to this rule.
Can I bring a trolley or a carrying case with me to Chillventa?
No, no trolleys or carrying cases are allowed at the exhibition venue during Chillventa. Please leave your trolley / carrying case at the cloakroom free of charge.
What address shall I enter in my navigation system?
You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".
Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?
There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 9 during Chillventa. You can receive information by telephone at +49 911 8606 0. Parking spaces for disabled people are located near the entrances.
Are there pitches for caravans?
Within walking distance of the exhibition centre, there is a camp site, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.
Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?
No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.
Are there lockers at the exhibition venue?
Yes, there are lockers in the Mitte and Ost entrance areas. Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.
You can also leave your property and items of luggage in the cloakroom for no charge at any time.
Can I use WiFi at the exhibition venue?
As a visitor of Chillventa, you are online free of charge throughout the exhibition venue.
Where can I find a restaurant at the exhibition venue?
In ourfloor plan , you can find the locations of cafés, restaurants and all the exhibition's other facilities.
The following restaurants are open for Chillventa: Behaims, Süd, Süd-Ost, Ost, Nord. You can find kiosks, snack bars and the "Toscano" restaurant in the passageway between halls 5 and 6.
Where can I charge my mobile at the exhibition venue?
You can use chargers in the Business Lounge between halls 4 and 5 for no charge.
Whom should I contact if I have lost something?
Please contact our colleagues from the Facility Service in the entrance area of Service Center Mitte.
Can I buy something at Chillventa?
No, there are no direct sales.
Where can I get information about exhibitors and products?
Under Exhibitors & Products, you can find out all about the exhibiting companies and can download the latest list of exhibitors.
How do I get an entrance ticket for Chillventa?
Advance sales take place online. Register in our TicketShop and purchase your entrance ticket in advance.
Of course, you can also purchase your entrance ticket on-site.
In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.
I am unable to print out my e-ticket. What can I do?
In your confirmation e-mail, you can find a link which you can use to print out your ticket again.
Can I use the public transport in Nuremberg with my exhibition ticket?
No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de.
Can I redeem my printed voucher on-site?
Yes, that is possible. Please bring your voucher with you to the exhibition and exchange it for an entrance ticket at the counters in the entrance area. (Please do not forget the documents that prove your eligibility.)
In order to avoid waiting times on-site, however, we recommend that you redeem your printed voucher online in advance. Register and confirm your order via the yellow button "complete order". Then you will receive your e-ticket by e-mail, but you can also print this out immediately.
Can I redeem my electronic voucher code on-site?
No, this is only possible online in the VoucherShop.
Is my electronic voucher valid for one or several days?
Your voucher shall apply for admission for one day.
Where can I get a visa for my exhibition visit?
Please note the mail decree of the Federal Foreign Office of 24.07.2013:
In the future, you can generally dispense with the invitation letter from the exhibition companies in the accompanying documents for a visa application. Please clarify with the embassy / the consulate in your country whether an invitation letter from us is necessary.