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JSC “Refra” is one of the leading companies in the field of manufacturing refrigeration equipment. The long-term work experience, an official representative of the leading world producers of compressors and other spare parts of refrigeration equipment, the widest range of products, an individual approach to each client and professionalism - those advantages enabled our company to obtain wide publicity in refrigeration market segment. Our factory has several production departments:
refrigeration and air conditioning department
doors for cold-storage production department
production of metal construction (frames and covering boxes) for central refrigerating systems
Due to the effective combination of the department’s work we able to offer non standard solutions for our customers and produce equipment in short terms. Moreover high qualified staff guarantees best quality for equipment. Also using the “know how” technologies helps us to offer high quality and low price for all types of our products. Our company has customers around the world that is why we have different quality assurances: Pressure equipment directive (PED), CE marking and GOST certificate. The company implemented Quality Management System according to ISO 9001:2008, this ensures effective organisation of company's activities and high quality products. All communication process with our customers is divided into three stages:
Before sales support. Our software “Refra selection tool” helps our customers to select required equipment. Also our technical department helps to find best solutions for non standard requests.
Sales support. Our company is always interested in providing best sales conditions for all customers.
After sales support. All our products equipped with guidelines of installation and service. Also we are always ready to provide additional information and recommendations to clarify the working process of our equipment free of charges. All our equipment has warranty as well.