13 - 15 October 2020 // Nuremberg, Germany
The EHPA quality is granted to heat pump units that meet certain quality requirement. It can be granted to standardized space heating electrically driven heat pumps, with or without domestic hot water heating capability, with heat outputs up to 100 kW from air, geothermal or water heat sources. In order to qualify for the EHPA quality label, the heat pump in question must comply with EHPA heat pump test criteria and the distributor must provide a defined level of service. The key requirements are (list not exhaustive):
The label is currently available in Austria, Germany, Sweden and Switzerland
- Conformity of all main components and compliance with the national rules and regulation (CE marking)
- Minimum efficiency values (operating points - required COP):
- Declaration of sound power level.
- Existence of sales & distribution, planning, service and operating documents in the local language of the country where the heat pump is distributed.
- Existence of a functioning customer service network in the sales area that allows for a 24h reaction time to consumer complaints.
- A two year full warranty which shall include a declaration stating that the heat pump spare parts inventory will be avail
The label is currently available in Austria, Germany, Sweden and Switzerland
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