Today, more than ever before, wholesalers, original equipment manufacturers, and retail distribution chains have more to focus on than just Mueller copper tube and fittings. It has all come about through an aggressive investment in manufacturing and distribution facility expansion, modernization and acquisitions. During the 1990's Mueller invested approximately $300 million for capital improvements. Mueller is committed to reinvesting in its manufacturing operations to ensure its competitive position. No other company in our industry can match this level of commitment to customers. Mueller's acquisitions are just as significant as the capital improvements. Over the same period, Mueller completed several acquisitions that have strengthened and expanded its core business offering. These acquisitions have enabled Mueller to broaden its product line with complementary products.
Offering the widest selection of products and the most production capability is just the beginning of Mueller's commitment to customers. What pulls it all together is the dedication to superior customer service. It starts with a seasoned sales force of factory sales representatives and agents that receive extensive training in Mueller's own university type facility. An integrated customer service facility allows the same service representative to support the customer from order entry through order fulfillment. Strategically located distribution facilities ensure products take the most direct route from manufacturing to customer delivery. What does it all mean to the customer? The answer is efficiency. The result is better economics and better economics means more opportunity for our customers to focus on what's most important to them - their own bottom lines. Isn't it time for you to change your focus on Mueller?